Product Friction Audit
$2,500
A focused review of one important workflow: what’s broken, what to fix first, and how to talk about it with your team.
Start with an auditIndependent product UX strategy
Randall Stillwell
I help B2B software teams untangle complex workflows and ship designs engineering can actually build.
Complex B2BEnterprise workflows, field software, design systems
Fixed scopeAudits and sprints with clear deliverables and pricing
BuildableRecommendations engineers can ship—not slideware
How we can work together
Start with a friction audit. Expand into a redesign sprint or a capped monthly adviser retainer when the problem is bigger than a single review.
Workflow Redesign Sprint
$8,000
Diagnose and redesign one high-value workflow—onboarding, enterprise navigation, or a data-heavy dashboard—then hand engineering a buildable target.
Book a sprintFractional adviser
$3–5k/mo
Ongoing critique and design leadership for teams that need senior judgment without a full-time hire.
See all offersSelected work
Enterprise systems work is described at the outcome level. Side projects show product craft I own end-to-end.
Internal UX collaboration platform
Replaced scattered drives and wikis with a living system of record for personas, designer portfolios, leadership reporting, and prototype hosting.
PlatformDesign opsAI-assisted delivery
Reusable prototype review infrastructure
Shipped shared review chrome—comments, analytics, and access patterns—so prototype hosts stop reinventing stakeholder feedback every sprint.
Design systemsSDKStakeholder feedback
Operator UX for complex field workflows
Worked across multi-viewport operator interfaces, outdoor readability constraints, and multi-persona field workflows where mistakes are expensive.
B2BData-dense UIField constraints
Agentic delivery practice for product teams
Codified a three-layer agent pipeline—context, roles, CI gates—so AI-assisted product work stays reviewable instead of becoming prompt chaos.
AI workflowEnablementDeveloper experience
Also building
Products live under Side Quest
Churchflow, Gather, and other apps ship through Side Quest Creative Labs. Consulting engagements are independent. Product launches and labs land on stwl.cloud.